GENERAL CONDITIONS OF SALE
Updated to 27 March 2014
The products offered on kammi.it are sold directly by KAMMI SOC. COOP., With registered office in Cerro Maggiore (Milan), via G. Rossini 6 - VAT number 0653190159 - Registration in the Business Register No. MI - 1074305
The offer and sale of products available on the kammi.it website are governed by the General Sales Conditions described below, which are an integral part of the purchase contract for any product. The submission of an order implies acceptance by the customer.
KAMMI SOC. COOP reserves the right to make changes at any time to these General Terms and Conditions of Sale. These changes will be effective only in relation to purchase orders submitted after the modification date.
Article 1 - Purchase
The essential characteristics of the products are presented on kammi.it within each product page. Despite KAMMI SOC. COOP takes measures to ensure that the photographs shown on kammi.it are faithful reproductions of the original products, variations may be caused by the technical characteristics and color resolution of the navigation device used by the customer. KAMMI SOC. COOP. it is therefore not responsible for any inadequacies resulting from the aforementioned technical reasons.
Products can be purchased from the KAMMI SOC website. COOP. 24 hours on 24.
To make a purchase on kammi.it, the customer must complete the order according to the clauses subsequently provided, to provide KAMMI SOC. COOP. all the data necessary to execute the orders placed for the delivery of the goods. You can also register in order to register for the KAMMI SOC newsletter. COOP. to receive promotions, initiatives and discounts directly. The data entered is processed by KAMMI SOC. COOP in compliance and in compliance with the provisions regarding the protection of personal data. Registration on the KAMMI website is optional. In any case, if the customer proceeds with the order procedure, once completed, the customer must select one or more products of interest and place them in the cart, by clicking on the "Add to cart" button in the information sheet of each article.
The products included in the cart can be viewed, modified in quantities and eliminated by the customer at any time.
By clicking on the "Forward order" button, the customer places the order against KAMMI SOC. COOP .. The order is to be intended, for all purposes, a contractual proposal by the customer that KAMMI SOC. COOP. will promptly confirm by sending an email to the email account provided by the customer.
Article 2 - Price and Payments
The prices of the products published on kammi.it are inclusive of VAT and do not include any taxes, duties and taxes that may be applicable in the country of destination of the products, if this is different from Italy, which will be charged to the customer.
KAMMI SOC. COOP. reserves the right to change the prices of the products offered and sold on kammi.it at any time. However, any changes are not effective for customers who have already submitted the order.
As part of the order submission process, KAMMI SOC. COOP. proposes different payment methods: by credit card, through the Paypal protected system, by bank transfer or by cash on delivery. The customer is required to indicate the payment method he intends to use, among those proposed.
2.1 PAYMENT BY CREDIT CARD AND PAYPAL
In the case of payment by credit card, the financial information is forwarded, via encrypted protocol, to Intesa Sanpaolo (virtual POS Setefi Web Coin) which provides the related electronic payment services at a distance, without any third parties having access to it in any way . Furthermore, this information will never be used by KAMMI SOC. COOP. except to complete the purchase procedures.
In case of payment by Paypal, the customer must provide the system with the requested data, without having to specify the details of his / her credit card.
2.2 PAYMENT BY BANK TRANSFER
In case of payment by bank transfer, the customer must make the payment by entering the order reference code received by email in the field of the reason for payment.
In any case, the order will be prepared and sent by KAMMI SOC. COOP. upon receipt of payment.
Delivery times are calculated from the date of shipment of the order. If the customer does not indicate the reference code in the reason for payment and if he does not make the payment within 5 working days from the date of the order, KAMMI SOC. COOP. will cancel the order.
2.3 PAYMENT BY CASH
In case of payment by cash on delivery, the customer must deliver to the courier the exact amount corresponding to his order with a surcharge of 5.00 € (the courier is not authorized to give change) in cash, otherwise the goods will not be delivered.
Checks, vouchers and any other means of payment are not accepted. Please note that the payment made by cash on delivery is not accepted outside the Italian territory.
Invoices are issued exclusively in electronic format, and only following a request from the Customer which consequently provides its own Tax Code or VAT Number. If the invoice is not requested, only a waybill will be delivered.
Article 3 - Shipping
All shipments to Italy are free with orders over € 34.90, for lower orders shipping costs are € 5.00. KAMMI SOC. COOP. undertakes to deliver the ordered products through selected carriers, within 3-5 working days from the positive outcome of the payment.
KAMMI ships the goods worldwide. In the EU and EXTRA EU member countries, in the Municipalities of Livigno or Campione d'Italia, the goods will arrive directly at the indicated delivery location, except for the communication of the shipping costs which will be detailed at the time of the order and which will be borne by the Buyer.
The overall cost will be specified to the foreign Buyer by email sent by KAMMI.
The Buyer who resides in a country that is not part of the EU, in the Municipalities of Livigno or Campione d'Italia, is advised to inquire about local taxes and duties, before placing an order on KAMMI.it
KAMMI SOC. COOP. is not responsible for the failed or delayed delivery of the ordered products due to force majeure (strikes, interventions by the Public Authority, fires, floods etc.) and in cases where KAMMI SOC. COOP. products are not supplied to cover the order received within the terms agreed with the supplier.
Upon receipt of the products, the customer must check that the package is perfectly closed and intact. If the package is damaged, the customer must report the disputes to the courier. Otherwise, the products are considered regularly delivered.
The customer has the right to withdraw from the contract stipulated at the purchase act on kammi.it, in accordance with the provisions of the Consumer Code.
To exercise this right, the customer must send appropriate notice to KAMMI SOC. COOP. within 14 working days from the delivery date of the product, as well as return the goods. The communication must be sent by registered letter with acknowledgment of receipt (via G. Rossini, 6 - 20023 Cerro Maggiore, Milan), by fax (0331.1836740) or email ( firstname.lastname@example.org ) provided it is confirmed by notice of receipt within the next 48 hours. Within 14 working days from delivery of the product, the customer is also required to return the product to KAMMI SOC. COOP. at Via G. Rossini, 6 - 20023 Cerro Maggiore, Milan.
The customer making purchases outside the Italian territory must send a specific communication to KAMMI SOC. COOP. within 14 working days from the delivery date of the product, as well as return the goods. The communication must be sent by registered letter with acknowledgment of receipt (via G. Rossini, 6 - 20023 Cerro Maggiore, Milan), by fax (0331.1836740) or email ( email@example.com ) provided it is confirmed by notice of receipt within the next 48 hours. Within 14 working days from delivery of the product, the customer is also required to return the product to KAMMI SOC. COOP. at Via G. Rossini, 6 - 20023 Cerro Maggiore, Milan.
The products must be returned intact, properly packed in their original packaging, in perfect condition, with the transport document in the original packaging, with no obvious signs of use (except those compatible with a normal proof of the article) ).
If the customer exercises the right of withdrawal in accordance with these General Conditions of Sale, within 14 days of receipt of the goods, and returns the product using the label included in the original packaging, KAMMI SOC. COOP. undertakes to reimburse the price of the product and any shipping costs incurred by the customer.
After 14 days, the customer who intends to return the purchased goods, according to the methods described above, will be able to obtain a refund by paying a voucher for the same amount, which can be used for new orders on kammi.it. The voucher must be used by the customer within 100 days from the initial order. If the customer does not use the voucher within 100 days, the voucher will be canceled by KAMMI SOC. COOP. and the Customer will lose all reimbursement rights.
This free reimbursement condition, within 14 days of receipt of the goods, is to be considered valid for the first return. If the customer makes multiple returns on the same order, KAMMI SOC. COOP. will require a payment of 8 euros each.
For the customer who makes purchases outside the Italian territory, even the first return is charged to the customer.
If the customer returns the product in a way that does not comply with these General Sales Conditions, specified in this article, the withdrawal will not be effective.
complete the form for return or refund »
Article 5 - Goods exchange
KAMMI SOC. COOP. also grants the Purchaser the right to exchange goods by size or by model within the same article. To obtain the exchange of goods, the Purchaser must always complete the online form in the area reserved for him on this website, with indications of the article code or within 14 working days from the day of receipt. of the articles that you intend to change and the size you would like to get in replacement. Once the request has been received, the Customer Assistance Office will send the Buyer a written confirmation containing the merchandise exchange authorization form. The Buyer must insert this form inside the package with the product (s) to be returned.
In any case, the transport costs for the return of the product and any import duties paid by KAMMI SOC. COOP. if the goods are delivered from an EU or non-EU country [except from Italy] they are the responsibility of the Buyer.
KAMMI SOC. COOP. will support only the expenses necessary to send the product for which the change was requested, only on the Italian territory and in compliance with the provisions of art. 4 of this contract. KAMMI SOC. COOP. reserves the right to request photographic evidence before authorizing returns or exchanges for products that are claimed to be defective. If they are defective KAMMI SOC. COOP. it will also cover the expenses necessary to return the products to their warehouses. We do not accept changes or returns of products that have been tampered with, used or otherwise altered. It will be the Buyer's responsibility to ensure the transport of returned goods for exchange; failing that, in the event of theft or loss the goods will not be refunded.
Article 6 - Privacy
The personal data requested at the time the order is submitted is collected and processed in order to satisfy the express requests of the Customer.
KAMMI SOC. COOP. guarantees its customers compliance with the legislation on the processing of personal data, governed by the privacy code DL196 of June 30, 2003, as well as in compliance with Recommendation no. 2/2001 that the European Authorities for the Protection of Personal Data, gathered in the Group established by the art. 29 of the Directive n. 95/46 / CE, adopted May 17, 2001 to identify some minimum requirements for the collection of personal data online in the European Union.
Article 7 - Complaints
Any complaint must be addressed to:
KAMMI SOC. COOP.
Via G. Rossini, 6 - 20023 CERRO MAGGIORE (MI)
Article 8 - Conclusion of the contract
With this contract, respectively, KAMMI SOC COOP sells and the Purchaser purchases remotely via telematic means only the movable tangible assets indicated and offered for sale on this site.
The contract between KAMMI SOC. COOP. and the Buyer ends exclusively through the internet through the Buyer's access to this site, where, following the procedures indicated, the Buyer will come to formalize the proposal for the purchase of the goods offered for sale.
The purchase contract is concluded by an irrevocable order from the Buyer with the online filling in and sending of the order form, which will be displayed on the web page of the order summary, printable, which shows the details of the order. ordering and ordering, the price of the goods purchased and the shipping costs, the methods and terms of payment, the address where the goods will be delivered. Therefore, for the Purchaser the purchase becomes irrevocable once the order has been sent, in the manner provided for in this contract, without prejudice to the right of withdrawal and the reconsideration set forth in art. 4. At the time when KAMMI SOC. COOP. receives from the Purchaser the order, will send a confirmation e-mail and / or display a confirmation web page and summary of the order, printable, in which the data entered are also reported by the buyer in the order form. The contract is considered to be perfected and effective between the parties only with the execution of the order and the issue of the relevant invoice, having the possibility KAMMI SOC. COOP., Up to that moment, to refuse the order.
The purchase contract can only take place in the presence of complete completion of the "on-line" application form including the purchase authorization expressed through the same adhesion. The Buyer undertakes, once the online purchase procedure has been completed, to print and keep this contract. Furthermore, the information contained in this contract has already been viewed and accepted by the Buyer before the purchase confirmation.
Article 9 - Duration and effectiveness of the contractual conditions
The confirmation of the order implies the acceptance of the present general conditions for the Purchaser. These conditions may be updated or modified directly with the transcription of the new standard on this site. The modification or update will be valid and effective for orders that have not yet been entered and for which the web page, which summarizes the order data, is not yet displayed and printed.
Article 10 - Applicable law
The sales contract between KAMMI SOC. COOP. and the Buyer is considered concluded in Italy and regulated by Italian law. For the resolution of disputes arising from the conclusion of this distance selling contract, the customer accepts the exclusive jurisdiction of the Court of Milan.
Article 11 - Contacts
KAMMI SOC. COOP.
Via G. Rossini, 6 - 20023 CERRO MAGGIORE (MI)
Tel. + 39.0331.1836.740
Fax. + 39.0331.1836.744
customer service : firstname.lastname@example.org